Effective date: 01.01.2026.

This Privacy Policy explains how NextGen Monetise (“NextGen Monetise,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use our websites, mobile apps, creator dashboards, APIs, and related services (collectively, the “Services”). It also describes your rights and choices. If you do not agree with this Policy, please refrain from using the Services.

Who We Are
NextGen Monetise provides tools for creators and businesses to monetize content, manage subscriptions, accept payments, and engage with audiences. Depending on how you use the Services, NextGen Monetise may act as:
A “controller” (or “business”) for personal information we collect and determine the purposes and means of processing.
A “processor” (or “service provider”) when we process personal information on behalf of a creator or business (e.g., their subscribers, customers, or community members).
If you are a creator or business using our Services, you are responsible for having your own privacy disclosures for personal information you collect and provide to us about your audience or customers.

Scope
This Policy applies to:
Visitors to our websites and users of our mobile apps.
Registered creators, businesses, and their authorized team members.
End-users who interact with creator pages powered by NextGen Monetise (e.g., subscribers, members, customers).
Prospective customers and partners who contact us or engage with our marketing.
This Policy does not cover third-party services that are not under our control, even if accessed through our Services.

Information We Collect
We collect personal information in the following ways:
Information you provide directly
Account and profile data: name, display name, username, password, email address, profile photo, bio.
Creator/business details: company name, business address, website, tax IDs, payout preferences, billing contact.
Identity verification (KYC/AML): government-issued ID, date of birth, nationality, and other documentation required to verify your identity and eligibility to receive payouts.
Financial and payment details: payment card information for purchases (handled by payment processors), bank account or payout method details for creators, transaction records, invoices, refunds.
Communications: messages to support, survey responses, feedback, emails, chat transcripts.
User-generated content: posts, descriptions, media, comments, and interactions on pages you create or manage.
Information we collect automatically
Device and usage data: IP address, device identifiers, browser type, operating system, app version, language settings, referring URLs, pages viewed, clicks, time spent, features used, crash logs.
Approximate location: derived from IP address.
Cookies and similar technologies: identifiers to remember preferences, enable sign-in, measure performance, and support analytics and advertising.
Information from third parties
Payment processors and identity verification providers: updates on payment status, chargebacks, verification results.
Integrations and platforms you connect: OAuth profile data (e.g., email, display name), audience or CRM data you instruct us to import, social handles.
Partners and service providers: analytics reports, fraud signals, marketing performance metrics.
Sensitive personal information
We may process limited sensitive information (such as government ID for verification or exact bank details for payouts) solely for necessary purposes like compliance with financial laws, fraud prevention, and payout processing.
Children’s data
Our Services are not intended for children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, please contact us and we will take appropriate steps to delete it.

How We Use Personal Information
We use personal information to:
Provide, operate, and maintain the Services.
Authenticate accounts, verify identities, and manage payouts and purchases.
Process transactions, invoices, subscriptions, refunds, and chargebacks.
Detect, investigate, and prevent fraud, abuse, security incidents, and violations of our terms.
Comply with legal and regulatory obligations (e.g., anti-money laundering, tax).
Communicate with you (service updates, billing notices, support responses).
Personalize experiences, recommend features, and improve our Services through analytics and research.
Market our Services, subject to your preferences and applicable law.
Support integrations and APIs you authorize.
Legal bases (EEA/UK):
If you are in the EEA or UK, we process personal information under these legal bases:
Contract: to provide services you request or to perform our agreement with you.
Legitimate interests: to secure our Services, improve features, and market to business users where permitted.
Consent: for certain marketing and cookies, or where required by law.
Legal obligation: to comply with financial, tax, and regulatory requirements.
Vital interests: to protect safety in rare emergency situations.

How We Share Personal Information
We disclose personal information to:
Service providers: hosting, cloud infrastructure, analytics, email/SMS communications, customer support tools, identity verification, security and anti-fraud tools, payment processors and payout partners.
Other users and the public: information you choose to make public (e.g., profile details, page content, comments).
Integrations: platforms or tools you connect to your account (we share data per your configuration).
Affiliates and subsidiaries: for business operations consistent with this Policy.
Professional advisors: lawyers, auditors, insurers.
Legal and regulatory authorities: when required by law, court order, or to protect rights and safety.
Business transfers: in connection with mergers, acquisitions, financing, or sale of assets. We will notify you of any changes to the controlling entity and how your information will be treated.
Advertising and “sale” or “sharing”
We do not sell personal information in exchange for money.
We may allow advertising and analytics partners to set cookies or receive limited identifiers to deliver or measure ads, which may be considered “sharing” for cross-context behavioral advertising in certain U.S. states. You can opt out as described below.

Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations (including recordkeeping for financial transactions and identity verification), resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our obligations (e.g., anti-money laundering laws may require retention of verification data for a set number of years).

Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

International Transfers
We may transfer personal information to countries other than your own (including to the United States or other jurisdictions where our providers operate). Where required, we use appropriate safeguards such as Standard Contractual Clauses and supplementary measures to protect personal information transferred from the EEA/UK.

Your Rights and Choices
Your rights may vary depending on your location and account type. Subject to applicable law, you may have the right to:
Access: request a copy of personal information we hold about you.
Rectify: ask us to correct inaccurate or incomplete information.
Delete: request deletion of personal information (subject to legal retention requirements).
Restrict: limit certain processing.
Object: object to processing based on legitimate interests, including direct marketing.
Portability: receive your data in a structured, machine-readable format.
Withdraw consent: where processing relies on consent.
Lodge a complaint: with a supervisory authority (EEA/UK).
To exercise rights, contact us using the details below. We may need to verify your identity before processing your request.

U.S. State Privacy Rights (e.g., CA, CO, CT, VA, UT)
If you are a resident of certain U.S. states, you may have the rights listed above, plus:
Right to know: the categories of personal information collected, sources, purposes, and categories of third parties disclosed to.
Right to correct: inaccurate personal information about you.
Right to opt out: of “sale” or “sharing” of personal information for targeted advertising.
Right to limit: use and disclosure of sensitive personal information (we only use such information for necessary functions like verification and payouts).
Non-discrimination: we will not discriminate against you for exercising your rights.
You may exercise opt-out rights (including opting out of “sharing” for cross-context behavioral advertising) by:
Adjusting cookie preferences via our cookie banner or account settings.
Enabling Global Privacy Control (GPC) in supported browsers; we treat GPC as a valid opt-out signal where required.

Marketing communications
You can opt out of marketing emails by using the unsubscribe link in the message or via your account settings. We may still send transactional or service-related messages.

Cookies and tracking technologies
Manage through our cookie banner and browser settings (note that disabling certain cookies may affect functionality).
Some analytics providers offer opt-out tools. Your choices may be device- and browser-specific.

Creator/Business Responsibilities
If you import or collect personal information about your subscribers or customers into NextGen Monetise, you represent that you have a lawful basis to process and share that information with us, and you agree to comply with applicable privacy laws (including providing required notices and obtaining consents). You must not upload or instruct us to process personal information that violates law or the rights of others.

Payment Processing
Payment card information is processed by third-party payment processors. We do not store full card numbers on our servers. We receive limited transaction details necessary for fulfillment, fraud prevention, accounting, and customer support.

Third-Party Links and Integrations
Our Services may link to third-party websites or allow you to enable integrations. Your use of those services is subject to their privacy policies, which we do not control.

Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services, by email, or by posting a notice on our website, and indicate the effective date. Continued use of the Services after updates constitutes acceptance of the revised Policy.

Contact Us
If you have questions or wish to exercise your rights, contact us at:
Email: [privacy@nextgenmonetise.com]
Postal: [NextGen Monetise, Privacy Office, Street Address, City, State/Province, Postal Code, Country]
EEA/UK residents may contact our EU/UK representative (if appointed) or lodge a complaint with their local supervisory authority. If applicable, our Data Protection Officer can be reached at [dpo@nextgenmonetise.com].

Additional Notices for EEA/UK Residents
Controller: For most processing, NextGen Monetise is the controller. For processing performed solely on behalf of creators or businesses, we act as a processor.
Transfers: We rely on appropriate safeguards (e.g., Standard Contractual Clauses). You can request a copy of relevant transfer mechanisms.
Complaints: You may lodge complaints with your local data protection authority.

Categories of Personal Information (California)
We may collect and disclose the following categories of personal information for business purposes:
Identifiers: name, email, IP address, device identifiers.
Customer records: billing address, account details.
Commercial information: transaction history, purchases, subscriptions.
Internet or network activity: browsing and usage data on our Services.
Geolocation: approximate location from IP.
Professional information: business contact details.
Inferences: preferences derived from usage.
Sensitive information: government ID for verification, bank details for payouts (used only for necessary purposes).
We disclose these categories to service providers and partners for business purposes (e.g., to provide and secure our Services). We do not “sell” personal information for money, but we may “share” identifiers with advertising partners for targeted advertising. You may opt out as described above.

If any portion of this Policy conflicts with your local law, the applicable law will control to the extent of the conflict.